Terms of service

Last updated: May 30, 2026

Welcome to Jarrah and Grace. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms
By accessing and using the Jarrah and Grace website and purchasing our products, you confirm that you are at least 18 years of age and agree to comply with and be bound by these Terms of Service and our Privacy Policy.

2. Products and Services
Jarrah and Grace reserves the right to modify, suspend, or discontinue any product or service at any time without prior notice. We make every effort to display the colours and images of our products as accurately as possible, but we cannot guarantee that your device's display will accurately reflect the true colour of the products.

3. Orders and Payments
By placing an order with Jarrah and Grace, you are making an offer to purchase a product. We reserve the right to accept or decline your order for any reason. Payment must be received in full before your order is dispatched. We accept major credit and debit cards and other payment methods as displayed at checkout.

4. Pricing
All prices are listed in New Zealand Dollars (NZD) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

5. Shipping and Delivery
Please refer to our Shipping Policy for information about delivery times and shipping rates. We are not responsible for delays caused by customs, postal services, or other circumstances beyond our control.

6. Returns and Refunds
Please refer to our Refund Policy for full details on how to return a product and receive a refund or exchange.

7. Intellectual Property
All content on the Jarrah and Grace website, including but not limited to text, graphics, logos, images, and software, is the property of Jarrah and Grace or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability
To the fullest extent permitted by law, Jarrah and Grace and L.M.E-Com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services or products.

9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.

10. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of the Services following any changes constitutes acceptance of the revised terms.

Contact Information
Store name: Jarrah and Grace
Company name: L.M.E-Com
Email: info@jarrahandgrace.com
Phone: +49 173 652 5093
Monday to Friday | 09:00 – 17:00 (AEST)
Weekends | 11:00 – 16:00 (AEST)